COVID-19 Update from your Friends at The Casablanca Hotel
As of October 12th, the Ontario Government requires all persons over the age of 12 years old to show proof of double vaccination entering our Restaurants, Pool and Event/Meeting Space.
Our Staff will ask you to provide the following:
- Proof of identity that shows your name and date of birth
- proof of vaccination (your vaccine receipt, demonstrating you are fully vaccinated and the final dose was taken at least 14 days ago)
You can provide either a paper or digital copy of your vaccination receipt that includes your:
- name
- date of vaccination
- brand of vaccine at the time of vaccination
How to prove your identity
You must prove your identity by showing identification that includes both your name and date of birth.
A photo identification is not required.
To confirm your identity, you may use your:
- birth certificate
- driver’s licence
- government (Ontario or other) issued identification card, such as a health card
- passport
- citizenship card
- permanent resident (PR) card
- Indian Status Card or Indigenous Membership Card
Protecting you during your stay
At the Casablanca Hotel, we continue to take great care in maintaining the highest standards of cleanliness and hygiene throughout our hotel, restaurant and spa. While the hotel is still operating and in future, we will continue to practice these protocols.
We have supplemented our normal procedures with additional COVID-19 cleanliness-specific guidance, training and information to make our cleaning hygiene policy and procedures even more stringent.
- Our hotel staff are receiving the most up-to-date briefings and enhanced operating/cleaning procedures strictly following Health Canada Guidelines.
- We have increased the frequency of cleaning our public areas including lobby, elevators, door handles, public bathrooms, change rooms, spa and even room keys.
- Additionally, we have increased our cleaning and disinfecting procedures to clean rooms after guests depart and before our next guest arrives, with particular attention paid to high-touch items and areas.
- In the areas not readily seen by our guests, we have increased the frequency of cleaning and focusing on high-touch areas like the various entrances, locker rooms in the pool area, laundry rooms, staff and executive offices..
- We have antibacterial hand sanitizers located throughout our hotel for our guests and staff.
Sincerely,
Paul Sutton
General Manager